Privacy Policy for Awnings Direct
Effective Date: February 11, 2025
Awnings Direct ("we," "our," or "us") values your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website, www.awningsdirecteasttn.com. By using the Site, you agree to the terms and conditions of this Privacy Policy.
1. Information We Collect
We collect two types of information from you:
Personal Information: Information that identifies you as an individual, such as your name, email address, phone number, billing address, shipping address, and payment details. You may provide this information when requesting a quote, placing an order, or contacting us for customer support.
Non-Personal Information: Information that does not identify you personally, such as browser type, operating system, IP address, and usage data related to your visits to the Site. We may use this data to improve our website and services.
2. How We Use Your Information
We may use the information we collect for the following purposes:
To process and fulfill orders, including shipping and billing.
To communicate with you regarding your orders, quotes, and inquiries.
To improve and personalize your experience on the Site.
To send you promotional emails or newsletters (only if you have opted in).
To comply with legal obligations or resolve disputes.
3. How We Protect Your Information
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of data transmission over the internet is completely secure, and we cannot guarantee the absolute security of your information.
4. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your personal information with trusted third-party service providers who assist us with business operations, such as:
Payment processors for order transactions.
Shipping and logistics providers for delivery of products.
Email service providers for communication.
These third parties are obligated to use your information only for the purpose of performing services on our behalf and are prohibited from using your data for other purposes.
We may also disclose your information if required to do so by law or to protect the rights, property, and safety of Awnings Direct, our customers, or others.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our Site, analyze usage patterns, and improve our services. Cookies are small files that are stored on your device when you visit our website. You can control the use of cookies through your browser settings. Please note that disabling cookies may impact your experience on the Site.
6. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
7. Your Rights and Choices
You have the right to access, update, or delete your personal information that we hold. If you would like to exercise these rights, please contact us at the email address provided below.
If you no longer wish to receive promotional emails from us, you can opt out by following the unsubscribe instructions in the email or by contacting us directly.
8. Children's Privacy
Our Site is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have inadvertently collected personal information from a child under 13, we will take steps to delete the information as soon as possible.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will be effective immediately upon posting. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Awnings Direct
Phone: (865) 470-4139
Email: goawningsdirect@gmail.com
Website: www.awningsdirecteasttn.com
Thank you for trusting Awnings Direct with your information.